In the Keychain Access app on your Mac, click login in the Keychains list. Tap on the Finder application, tap. Then, initiate the Keychain Access through one of these methods: Tap on the Finder application, tap on Utilities located. Entering credentials just makes the prompt show again, only canceling it and clicking the "needs password" text in the bottom of Outlook's main window allows them to keep working for a while.Mostly Used Free Techniques to fix the issue Outlook for Mac Password Prompt: Firstly, quit from Outlook and all other Office applications.There was no relevant change on our part afaik. This looked like it solved it for a few hours, but today impacted users report the same behaviour.All are on the same hardware, so it's very odd that not everyone is impacted. Outlook Keeps Asking for Password (Office 365) Outlook is the most widely.Everyone is using Outlook 2016 on Windows 10, Office 365 (hybrid setup with all user boxes in the cloud).Yesterday I've had everyone delete their stored Windows 10 credentials. Keychain Access is nothing, it’s just an inbuilt feature of macOS that store and save all the Mac-based applications such as Safari, Outlook passwords, and account information.However, ITS recommends using Outlook (Windows or Mac), OWA or Outlook mobile. Select the Lock after tickbox, then enter a number of minutes.So far 15 out of our 42 active Windows Outlook users have been impacted (not counting Mac Outlook, or holiday users).Why does Outlook 2016 Mac Keeps Asking for Office 365 Password It is evident from the above that the reason behind the entire situation is Keychain Access password.
![]() Outlook Constantly Ag For Mac Password PromptEven though they say our tenant is no affected by it, but it obviously is. We finally got Microsoft to admit there is a problem and are now waiting on a resolution. We highly recommend deleting theWindows 10 should be shipped early next year, I%u2019m now trying to check ETA.We've been having this problem since Friday 7/28 around 2pm with about 60 of our users. I've logged a MS case, with not much feedback so far."DisableADALatopWAMOverride"=dword:00000001Default, Microsoft Office 365 ProPlus (2016 version) uses Azure ActiveDirectory Authentication Library (ADAL) framework-based authentication.Starting in build , Office uses Web Account Manager (WAM) for sign-inWorkflows on Windows builds later than 15000 (Windows Version 1703, buildRegkey disables WAM use in Office, which can degrade the auth experience (usersWill see legacy UI and may be prompted more in other cases, so it's onlyRecommended if the situation is blocking). Microsoft office for mac 1012Looks like a code issue in certain version of Outlook.User Impact: Users may have been unable to access Outlook via an ApplicationProgramming Interface (API) due to repeated credential prompts.Final status: We've completed the validation process and have confirmed thatScope of impact: Your organization was affected by this event, and this issueMay have potentially affected any of your users attempting to access theirOutlook Desktop client via a specific API.Start time: Friday, July 28, 2017, at 12:17 PM UTCEnd time: Wednesday, August 2, 2017, at 3:07 PM UTCPreliminary root cause: A code issue in a specific version of the OutlookDesktop client was causing repeated credential prompts to occur.- We're reviewing code data to determine why it caused the credential promptsAnd to prevent similar problems in the future.
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